Product & Service

Our services. B2B Solutions B2C Solutions ECRM Solutions ERP Solutions SEO Marketing SEM Marketing

B2B - the electronic market place chartered to combine the buying and selling of products and services between organizations. It is an e-commerce transaction developed to using a common technology platform - the web. The B2B solution will provide your organization, the ability to not only exchange information, but also to perform effective application interaction. In achieving performance and value for your company, let GMS transform your business through the B2B innovation.

- Benefits -

• marketing your products more effectively
• managing inventory more efficiently
• adapting to customer demand more quickly
• achieving results through automation and web-based technologies and the Internet.

B2B organizations:

• office suppliers selling to offices;
• factories selling to wholesalers;
• wholesalers selling to retailers;
• wholesalers selling to distributors, and more …

B2C. What does it mean? It means business conducted through the Internet between companies and individual consumers, rather than between two companies. Today, organizations are recognizing the importance of B2C and taking advantage of online transactions. Many believe that B2C is the drive to expanding growth as part of a multi-channel, consumer-facing strategy. Analysts predict that B2C revenues will continue to grow significantly in the future, therefore, let GMS support your B2C needs and solution.

- Solution -
Your e-commerce site is the key to revenue. Our goal is to help you develop an effective Internet presence, designed to build customer royalty, and fulfillment. It should be simple, yet detailed and easy to use e-commerce site. Personalizing your web site in recognition of your customers’ individual preferences, and utilizing the customer relationship management system (CRM) will help target their specific needs. Getting visitors to your web site is only half way. Whether or not they purchase your products and services, determines if they went all the way.

B2C organizations:

• online auctions,
• online bookseller,
• online banking,
• online real estate sites
• online travel services,
• online health information
• online shopping, etc.

eCRM, the strategy of learning more about your customer’s needs and behavior via the web and other wireless means. Our goal is to provide world-class eCRM consulting services to support the growth and success of our clients in the technology industry, financial services, manufacturing, and consumer goods markets. Our tailored solutions help clients understand global trends, improve the way they communicate with their customers, differentiate and personalize their products and services, and improve operational and financial performances.

Today, offering online customer service is a matter of stability and survival. When your customers are able to visit your web site and destined to their needs, it will greatly help them and surely help you. That is why eCRM is the key to developing a stronger relationship with your customers, hence, a good relationship will bring success to your business. eCRM provide the means to conduct interactive and personalized communications between you and your customers.

eCRM functions:

• Order Tracking - allowing your customers to track their orders themselves. It will lower company cost by servicing fewer phone calls.
• Fulfillment Support - allowing your warehouse and/or shipping department to change order tracking status, notifying the front office current fulfillment status of each order.
• Customer Service and Problem Resolution - allowing customer service and the field sales force to keep track of customer problems, questions, concerns, and their resolutions.

ERP (Enterprise Resource Planning) - the business management system that orchestrates all the aspects of your business functions. It strives to integrate all the departments across your organization onto a single computer system, servicing the particular needs of each department - from the staff in the finance department to the people in the human resources department and to the warehouse. The integrated multi-module application allows each department to look the same information, ensuring real-time data accessibility. Time is money. No matter what type of business, GMS believes that information is measured as the foundation of your most critical business decisions.

- Benefits -

• allows you to automate and integrate the majority of your business activities.
• produces data access within a real-time environment.
• delivers on time and accurate information.
• helps your organization function more effectively.

SEO - Search Engine Optimization
Search Engine Optimization is the process of increasing traffic and visitors to your web site. Millions of people in the United States regularly use search engines to look up information on-line. Optimization involves making pages readable to search engines and emphasizing key topics related to your content. The goal of search-engine optimization is to get your site as high in the listings presented by top search engines like Google, Yahoo, MSN, ask.com and many more.

SEO advantages:

• the ones on the first page gets the most traffic
• it increases your odds of people finding your web site
• exposes your web site to more targeted audiences competing against other competitors in the Internet.

SEM - Search Engine Marketing
Search Engine Marketing is an internet marketing tool that promotes and maximizes your company’s web site visibility in the search engine result pages. GMS, Inc. will help you manage your website traffic, increase rankings, product exposure, and analyze and plan your SEM by creating Pay Per Click (PPC) advertising.

SEM Advantages:

• be the first listing for a keyword
• listings are almost immediate
• easy to track SEM campaigns
• can quickly find out your most profitable keywords
• manage your visitor’s landing page when they click on a sponsored link